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Frequently Asked Question

For any inquiries and feedback from customers, we will reply patiently and meticulously.

  • Q. How soon can we get a reply after we send you an inquiry?

    In working days, we will reply to you within 12 hours after receiving the inquiry....
  • Q. Are you a direct manufacturer or a trading company?

    We are a manufacturing company and we have three separate manufacturing departments of our own. At the same time, we also have our own international trade department. We produce and sell ourselves....
  • Q. What products can you provide?

    We are mainly engaged in the research and development, design and processing, production and sales of various cosmetic packaging materials....
  • Q. What application fields do your products mainly involve?

    Our products mainly involve cosmetic pens, lipsticks, skin care moisturizing bottles, foam spray pumps and cosmetic packaging materials....
  • Q. Can you make customized products?

    Yes, we mainly make customized products. We develop and produce products based on drawings or samples provided by customers....
  • Q. Are you producing standard parts?

    Yes, in addition to customized products, we also have some regular-sized cosmetic pens, lipsticks, skin care moisturizing bottles, foam spray pumps and other products....
  • Q. What is the production capacity of your company?

    We have 4 main production lines and 2 customized production lines, with an annual production capacity of more than 70 million....
  • Q. How many employees does your company have and how many technicians are there?

    The company currently has more than 100 employees, including more than 30 professional technicians, 10 professional quality control personnel, and more than product development engineers....
  • Q. How does your company guarantee product quality?

    First, our company 100% implements the ISO9001 quality management regulations to implement quality standards. In addition, we will have corresponding strengthened inspections after each process. For the final product, we will perform 100% full inspection according to customer requirements and corporate standards; then, We have advanced and complete top testing equipment in the industry: image tester, standard light source, salt spray testing machine, high and low temperature testing machine, push-pull dynamometer, torque meter and other testing equipment....
  • Q. What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course, L/C is also acceptable....
  • Q. How are the goods delivered to customers?

    Usually we ship by sea, because we are in Ningbo, and we are only 90 kilometers away from Ningbo Port, so it is very convenient to export by sea. Of course, if the customer’s cargo is urgent, we can also transport it by air, Ningbo Airport and Shanghai International Airport...
  • Q. Where are your goods mainly exported?

    Our products are mainly exported to more than 30 countries and regions including the United States, France, Japan, South Korea, and Canada....

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